Terms of Service

1. About this site

This website (plindown.com) provides information and allows you to submit a request for a consultation. By using the site, you agree to these Terms of Service. If you do not agree, do not use the site or submit requests.

2. Information provided and advertising identification

Any content on the site that constitutes advertising must be clearly identifiable as advertising and must be presented in the state language, subject to limited technical exceptions. These requirements are based on: Закон України «Про рекламу», Стаття 9. Ідентифікація реклами, Стаття 6. Мова реклами.

3. Consultation/lead requests and scheduling

If you submit a consultation request, we may use the provided information to contact you and coordinate appointment options. Availability depends on our schedules and the requested service details. We do not guarantee that every request will be accepted or that the first proposed time will be available.

Where applicable, scheduling communications are intended for coordination purposes and do not constitute a binding contract until a final agreement is reached.

4. Distance arrangements and required pre-contract information

If a request results in a distance contract or related steps where you order or contract from outside the ordinary trading premises, you must receive the required pre-contract information (including the seller/contractor identification and key characteristics of services) before you place an order or enter a contract. This is based on: Закон України «Про захист прав споживачів», Стаття 13. Право споживача на інформацію про продукцію, Стаття 17. Право споживача на інформацію у разі укладення договору поза торговельним чи офісним приміщенням або дистанційного договору, Стаття 18. Права споживача під час придбання продукції у суб’єкта електронної комерції.

5. Electronic contracting (if applicable)

If the site is used to conclude an electronic contract, the offer and contract terms and the required disclosures must be presented so they cannot be unilaterally changed before acceptance. This is based on: Закон України «Про електронну комерцію», Стаття 11. Порядок укладення електронного договору, Стаття 12. Підпис у сфері електронної комерції.

6. Personal data and cookies

If the site processes personal data through consultation or lead forms, and/or through cookies or other tracking technologies, it must comply with the legal bases and transparency requirements of Ukrainian personal data protection rules. This is based on: Закон України «Про захист персональних даних», Стаття 11 Закону України «Про захист персональних даних».

7. Medical-practice licensing note (if relevant)

If you request procedures that may be regulated as medical practice (for example, certain permanent makeup or micropigmentation procedures depending on the specific technique and scope), you should ensure whether the relevant activity requires a medical-practice license and whether the providers are properly licensed. This statement is based on: Ліцензування господарської діяльності з медичної практики (положення/роз’яснення МОЗ України щодо ліцензування медичної практики).

8. Limitation of liability

To the maximum extent permitted by law, plindown.com and its owners, directors, and representatives are not liable for indirect, incidental, special, or consequential damages arising from your use of the site, submission of requests, scheduling communications, or reliance on site information.

We do not guarantee uninterrupted availability of the site. Temporary interruptions, maintenance, or technical issues may occur.

9. Contact and consultation request form

Use the contact form below to submit a consultation request. Form submission redirects to the designated thank-you page managed by the site owner. There is no custom validation or custom success flow.